Annie Ives Family Mediation Privacy Policy

Introduction

We protect your personal data in line with the requirements of the General Data Protection Regulation (GDPR). The GDR requires data controllers such as ourselves to document our lawful basis for processing personal data. It also gives you rights over how your data is processed. This privacy policy documents the data we collect, why and how we process it and how to exercise your rights.

Data Controller

The data controller for this website is Annie Ives Family Mediation who can be contacted at Swan House, 33a Cross Street, Abergavenny, South Wales, NP7 5ER.

Lawful basis for processing

For each method we collect personal data this privacy policy documents our lawful basis for doing so. Where we rely on your consent to process your data we explain how you can withdraw your consent and delete your data.

Individual rights

The GDPR gives you rights as to how your personal data is processed. You can exercise your rights by contacting us. In some cases you can exercise your rights through automated system.

Security

The GDPR requires us to implement appropriate measure to protect data. We verify the identity of any individual who requests access to data before granting access. Additional technical measures are described hereafter.

Disclosures

In addition to any sharing of data described elsewhere in this policy, we may disclose data for legal reasons. If we suspect criminal activity we may disclose data relating to those involved or affected to the appropriate authorities. We may also be obliged to disclose data if we receive a request from an appropriate authority.

Data collected when you contact us

If you provide us with your details by emailing us via this website we will use these details to contact you, answer these questions and if appropriate send you further information you may find useful. Serving you in this way is in both our interests. We will not share your contact details with anyone outside of our organisation. You may ask us to delete your data from our records at any time.

Updated 8th February 2022